Improving Library - Vendor Relationships

Questions From Audience from this Presentation

2007-05-18T15:15:00.001-07:00

We conducted a Q&A session during this panel presentation. If there were more questions than time allowed, we will include them here for further discussion.

Panelist Questions and Pricing Transparency Definition

2007-05-18T15:14:00.000-07:00

1. What are the important characteristics of a successful vendor-library relationship?

2. What are the issues and concerns of various pricing models and pricing transparency?

Pricing Transparency’ for this panel presentation is defined as equal and public access for all market participants to the baseline starting retail price of a library/information resource (license, software, etc.) in a way that creates an easy and common understanding of the pricing information and that discloses all relevant information that would vary the price.

Panelists for Improving the Face of Vendor Relationships

2007-05-18T15:12:00.000-07:00

The panelists at this presentation were:

From Libraries:
•Nancy Bulgarelli, MSLS, Director, Sladen Library, Henry Ford Hospital, Detroit MI

•Elizabeth R. Lorbeer MLS, EdM, Associate Director for Content Management and Assistant Professor, Lister Hill Library of the Health Sciences, University of Alabama, Birmingham, Birmingham, AL

•Linda Spadaccini, RN, MLS, Library Director, Waterbury Hospital, Waterbury, CT

•Beth Treaster, MSLIS, Librarian, Saint Francis Health System, Tulsa, OK

From Vendors:
•John Mate, Director of Corporate Sales, Ovid Technologies, New York, NY

•Lynn Fortney, Vice President/Director, Biomedical Division, EBSCO Information Services, Birmingham, AL

•Mark Roux, President, CyberTools for Libraries, Harvard, MA

•Dan Boutchie, Hospital Sales Manager, The New England Journal of Medicine, Waltham, MA